A marketing agency juggles several campaigns per client, each with a brief, a calendar, rounds of copy and a sign-off. When feedback arrives by email, the brief sits in a shared drive and the to-do list lives in someone's notebook, approvals get missed and work is redone from an old version.
How marketing agencies set up Tandem App
- Create a private channel per client, such as #client-harbour-gin, plus an internal #harbour-gin-team channel for pricing and candid discussion the client should not see.
- Put each campaign deliverable on the channel task board: "Spring launch email", "Paid social set 2", "Landing page copy", with due dates, an owner and a "needs approval" label.
- Keep the brief, brand guidelines and the media plan in a Briefs folder in the channel Docs, and ask the client to comment directly on the draft file rather than replying by email.
- Use a poll in the client channel to pick between two headline options, and pin the agreed campaign dates so nobody has to scroll for them.
Clients and outside people
The client's marketing manager joins as a guest with Chat only access, so they can see task progress and comment without moving cards. Set an end date to match the contract term.
What it costs
Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.