A shop or small chain needs to pass on promotions, price changes, deliveries and display changes to staff who work different days. Messages sent to a group text get buried, and part-time staff miss things.
How retail shops set up Tandem App
- Create a channel per shop, such as #shop-high-street, plus #all-shops for announcements.
- Pin each week's promotions in #all-shops and use reactions so each shop confirms it has seen them.
- Use tasks for window changes and stock counts, assigned to each shop with a due date.
- Keep planograms, price lists and the staff handbook in Docs.
Clients and outside people
A visual merchandiser or a brand rep can join a store channel as a Chat only guest for a set period.
What it costs
Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.