An online brand runs product launches, photo shoots, stock reorders and customer issues at the same time, often with a small team and several outside helpers. Launch details get lost between the founder, the photographer and the developer.

How e-commerce brands set up Tandem App

  1. Use #launches, #stock and #customer-issues, and post order or store events into #stock through an incoming webhook if your platform can send one.
  2. Plan each launch on the task board: "Product photos", "Listing copy", "Email to list", "Stock arrives", with due dates working back from launch day.
  3. Keep product images, size guides and supplier price lists in Docs.
  4. Schedule the launch announcement in #general for the morning of launch day.

Clients and outside people

A freelance photographer or developer can join the channel for their project as a Full access guest. A supplier can be a Chat only guest in #stock.

What it costs

Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.