A small hotel passes information between reception, housekeeping and maintenance all day. A guest reports a dripping tap, reception writes it down, and two days later the next guest in that room reports it again.

How hotels and guest houses set up Tandem App

  1. Use #reception, #housekeeping and #maintenance, and a #handover channel for each shift change.
  2. Log room issues as tasks titled by room number, such as "Room 12, shower drain slow", with priority and the maintenance person assigned.
  3. Keep room checklists, the cleaning schedule and supplier contacts in Docs.
  4. Install Tandem on housekeeping phones from the browser so staff get push notifications for their mentions.

Clients and outside people

Contractors who visit for specific jobs, such as a plumber, can join #maintenance as Full access guests with an end date.

What it costs

Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.