A courier or haulage firm runs on the day's jobs changing all the time: a missed collection, a road closure, a vehicle off the road. Drivers ring the office, and the next person to ask has no idea what was agreed.
How logistics and courier companies set up Tandem App
- Create #dispatch, #drivers and #vehicles.
- Log delivery problems as tasks with the job reference and the driver assigned.
- Track vehicle maintenance on the #vehicles board, with due dates for services and inspections.
- Drivers use the installed browser app on their phones to get push notifications when dispatch mentions them.
Clients and outside people
Subcontracted drivers can be Chat only guests in #dispatch, with an end date for seasonal peaks.
What it costs
Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.