Commercial cleaning companies send small teams to many sites, often outside office hours. Site-specific instructions, missing supplies and client complaints need to reach the right team, but usually travel by phone.

How cleaning companies set up Tandem App

  1. Create a channel per site or contract, such as #site-riverside-offices.
  2. Keep a site checklist task per visit type, and pin the access instructions.
  3. Log issues, such as a broken vacuum or a client complaint, as tasks with priority.
  4. Keep site plans, COSHH sheets and contracts in Docs.

Clients and outside people

Client facilities managers can be Chat only guests in their own site channel to raise issues and see that they are resolved.

What it costs

Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.