Facilities teams handle reactive jobs alongside planned maintenance across several buildings. Requests come from many people, contractors need clear instructions, and certificates have to be renewed on time.
How facilities management teams set up Tandem App
- Create a channel per building and a #helpdesk channel where staff report issues; turn each into a task.
- Plan maintenance on the board with due dates for each inspection, such as fire alarm tests and lift servicing.
- Keep certificates and service reports in Docs folders by building.
- Use a workflow on a schedule to post the monthly maintenance list in each building channel.
Clients and outside people
Contractors are Full access guests in the building channels where they work, with an end date for one-off projects.
What it costs
Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.