A dental practice needs constant coordination between reception, nurses and clinicians: rota changes, equipment faults, stock orders and staff training. Tandem is for that day-to-day coordination of the practice; patient records and clinical notes belong in your practice management system, not in chat.

How dental practices set up Tandem App

  1. Create #reception, #nurses, #practice-management and #equipment.
  2. Log equipment faults as tasks, such as "Surgery 2 suction unit", with priority and the practice manager assigned.
  3. Keep the staff handbook, training schedules and supplier contacts in Docs.
  4. Use statuses and do-not-disturb so clinicians are not disturbed during appointments.

Clients and outside people

An equipment engineer or a locum can join a specific channel as a Chat only guest with an end date.

What it costs

Tandem App is free for up to 3 users. Paid plans are charged per user (owners, admins and members) from $1.99 a month, and guests are free: 5 for every paid user. Every feature is on every plan. See pricing.